Tourist Office

Entrada Palacio

Nuevo Baztán Tourist Office and its main services

Located on the ground floor of the Goyeneche Palace, it meets visitors’ needs by being an open and dynamic space that offers different options and services:

  • Scale models of the complex to help you find your way,
  • Digital access point for visitors to search for tourist and cultural resources from both Nuevo Baztán and the surrounding area,
  • Rest and waiting area
  • Consultation and reading area with books and texts about Nuevo Baztán and the surrounding area
  • Exhibition and display of artisan products from Nuevo Baztán

    If you are an artisan, live in Nuevo Baztán and would like us to display a sample of your product, please get in touch with us

  • Wide selection of tourist promotional material for Nuevo Baztán, the surrounding area, the Community of Madrid and the city of Madrid

Integrated into the Community of Madrid Tourist Office Network, “Mad About Info”

It is also included in the following tourism programmes, for which information is also available:

Entrada oficina
Interior oficina

Opening hours

TOURIST OFFICE OPENING HOURS:
Tuesday to Friday: from 11:00 to 14:00 h. and 16:00 to 18:00 h.
Saturdays: from 11:00 to 14:00 h and from 16:00 to 19:00 h.
Sundays and public holidays: from 11:00 to 14:00 h.
Closed: Monday, 24, 25 and 31 December; 1 and 6 January; and 1 May.

GUIDED TOURS
for individuals and groups

DISCOUNTS (applicable only to individual visits, since “groups” benefit from their own discount):

Upon presentation of supporting documentation

Children under 12: free
Reduced: 2.5 €

ACCORDING TO MAYORAL DECREE NO. 889/2020 dated 30 July,
CASH PAYMENTS ARE NOT ACCEPTED, ONLY PAYMENTS BY BANK CARD OR BY ELECTRONIC MEANS WILL BE ACCEPTED.

Reduced rate applicable to:

  • People with a disability certificate stating a degree of 33% or higher, and its validity date
  • People over 65 or pensioners
  • Large families
  • Students under 25
  • Youth Card holders
  • People who are unemployed,
  • Accredited national and local tourist guides,